- Written by Pranava Shashank Pindi
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Workflow Management – A smart way of handling your businesses
It is often observed in organizations that repetitive tasks are manually handled and involve a lot of paperwork. When a job is accepted by the organization, an invoice is printed with a unique identification number and the job is dispatched to the task force. The task force (or crew) visits the site, jots down his observations (in forms) before and after the completion of the job, consults his supervisor for approval of his work and presents a bill to the customer, thus adding to the “not so smart” paperwork. Most organizations maintain all such paperwork in manual files, and when the no. of jobs increases, the files pile on. Maintaining and retrieving all such paperwork is tedious and costs the organization valuable time.
Also, different companies might need different levels of entities (jobs) to meet their workflow requirements. In some companies, there might be a single level of workflow, consisting of jobs, to assign to their task force. While in others, a job might be divided into sub jobs or tasks which are assigned to their task force. Thus, tracking of paperwork becomes almost impossible when the no. of levels increases.
By bringing together technology and cloud computing, CloudBPA offers a user friendly platform to cater such needs and helps you manage your businesses from anywhere. All the people, possessing different roles in an organization, can use this platform to manage their work and track the progress of any job assigned to them, thus avoiding the paperwork.
The platform has been developed to handle any no. of levels of entities in a workflow. Suppose there are ‘n’ levels, then the nth level entity (the simplest task/job) is the one which is dispatched to the task force.
With the option of setting different approval hierarchy for every entity, a systematic workflow environment can be created. And to add to that, inspection forms can be tagged to nth level entities to help the task force to capture on-site details without any paperwork. Also, entities and form submissions, pending for approval, can be viewed and approved by users from the platform.
CloudBPA offers a powerful environment to manage all your workflow tasks, thus making your businesses look smart.